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The problem with spam is that it's led to server-side spam filtering, which means your ISP decides what email you receive in your email box. This is fine if you want to rid the majority of spam from your inbox, but it can lead to legitimate email from being classed as spam before it reaches your inbox. You can't get around this problem unless you turn off the server-side spam filtering. The best alternative is to install anti-spam technology in your email client and choose the email you regard as spam.
Cloudmark Desktop 5.3 is a different kind of anti-spam client that relies on end-user feedback to determine what is regarded as spam. For instance, when you decide an email is spam, this information is relayed back to Cloudmark and, when more than a handful of people also report an email as spam, the process is automated in future. You can still override this and remove legitimate email from your junk folder, too.
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